FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For our fences, pricing is based on linear footage of fencing you need. We confirm those measurements in person during an on site visit. The type of fence you choose and whether or not it has a gate also affects the price. To provide you a fast and hassle-free quote, we create an exterior blueprint of your property through publicly available satellite imagery and base your price off those measurements.
- What is your typical process for working with a new customer?
Our process begins with a team member contacting you within 24 hours after you submit a request. Instead of waiting for an on-site visit, we do a video call to measure your yard, help you visualize your project, and tailor an accurate quote in minutes. Once you approve the quote online, Ergeon coordinates scheduling, permits (if needed), and the installation.
- What education and/or training do you have that relates to your work?
Our team combines hands-on construction experience with formal training in project management, materials, and installation best practices. We stay current on local codes, safety standards, and product innovations through ongoing training and field experience.