Prime Time Window & Gutter Cleaning, Inc.
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
27 photos and 3 videos
Specialties
Building height
Two-story building,
Three-story building
Reviews
223 reviews
Read reviews that mention:
- MARSHA C.
Gutter Cleaning and Maintenance
There happened to be a crew in my area when I reached out and company gave me a 2-hour window and Dolores and his colleague were on time. They were kind and professional. They showed me photos of before and after which is the first time I had ever had a view from the roof and corrected an issue with one of my gutters. This was a very efficient transaction and I will use their services again. Thanks!
Jul 5, 2020VerifiedPrime Time Window & Gutter Cleaning, Inc.'s replyThank you Marsha, we greatly appreciate the feedback! At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We love hearing from our customers too!
Was this review helpful?
- Holly S.
Gutter Cleaning and Maintenance
Very professional and reliable. Arrived when they said they would and got the job done quickly and thoroughly. They cleaned up the mess and you would never know they were there except that everything was now clean! I highly recommend!!
Jun 10, 2020VerifiedWas this review helpful?
- Traci C.
Gutter Cleaning and Maintenance
This was first time that I used Prime Time Windows & Gutter Cleaning and overall I love them! Prime Time quickly answered my inquiry on Thumbtack. They were reasonably priced and gave me a service date quickly. The service guys texted me when they were on their way and the whole procedure took less than 30 mins. While Prime Time doesn't haul away the gunk, they bagged it up and placed it where you asked them to (very professional). The only "down" side to my experience (which is small), is a customer service gripe. I was originally scheduled for a Wed appointment but it was later changed to Fri. When they didn't show at the designated time, I had to call Prime Time to figure out what was going on. I was told that they were running late and would be at my home in the afternoon. I got a call late afternoon saying that the crew wouldn't be available for hours, so I rescheduled for 2 days later in the PM. There was no call to confirm time, so I was stuck waiting for their arrival. As I said, it's a small thing in this case, but customer service does matter. I am happy that everything worked out!
Jul 15, 2020VerifiedPrime Time Window & Gutter Cleaning, Inc.'s replyThank you so much for your feedback Traci! We really appreciate your review and will continue working on our customer service to provide customers like you the best experience possible.
Was this review helpful?
- Tom A.
Gutter Cleaning and Maintenance
Last minute decision to have gutters cleaned. Daniel came within the agreed upon time frame and finished the job in 30 minutes!
Dec 16, 2019VerifiedWas this review helpful?
- Richard S.
Gutter Cleaning and Maintenance
Did excellent job on cleaning my gutters. Price was very reasonable. Will hire again next year.
Jul 14, 2020VerifiedPrime Time Window & Gutter Cleaning, Inc.'s replyAt Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!
Was this review helpful?
Credentials
William Dron
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Over 50,000 satisfied customers since 1996, we are the premier home window and gutter cleaning company in Chicago and the surrounding areas. Prime Time Window & Gutter Cleaning provides the best residential home and commercial property services at the most competitive price. Our goal is to make each customer a raving fan and to earn not only their business, but also that of their friends, neighbors, and relatives. If you are not satisfied with our service to your home, you simply do not have to pay!
- What is your typical process for working with a new customer?We give honest up-front pricing. Prime Time’s professionally insured window cleaning team can handle any size or type of property. We will arrive with all the necessary equipment, including drop cloths and other materials to keep your property clean while we work. Best of all, our work is completely guaranteed. Join over 40,000 customers in the Chicagoland area who depend on Prime Time Window Cleaning to care for their largest investment! Quality work and experienced cleaners have helped us service over 5,000 customers a year. We approach every home or business with the desire to do the best job possible. We strive to assure that every customer has a pleasant experience, from the time you schedule your appointment until the last window is cleaned.
- What education and/or training do you have that relates to your work?Over 1,000,000 windows cleaned! A+ Rating with the Better Business Bureau Angie's List A Rating Best of Home Advisor Award 2017 Winner Best of the Best Chicago 2016 Celebrating 21 years in Business Serviced over 50,000 Customers International Window Cleaning Association