FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep our pricing transparent and straightforward. Moving services are billed hourly with a minimum, depending on the crew size, and we clearly outline any additional costs like truck fees upfront. For handyman or custom projects, we typically provide a flat-rate quote based on the scope of work, so you know the total cost before we start. No hidden fees—everything is discussed and agreed on ahead of time so there are no surprises.
- What is your typical process for working with a new customer?
We start by asking for details or photos to understand the scope of the project. Then we provide a clear quote based on the work needed. Once approved, we schedule the job and confirm all details. On the day of service, we arrive within the time window, complete the work efficiently, and make sure everything is done to the customer’s satisfaction.
- What education and/or training do you have that relates to your work?
Our training comes from hands-on experience and years of completing real projects. We’ve worked on everything from heavy-item moving to detailed installations and custom builds. Our team is trained in safe handling, proper installation methods, and efficient project execution.