- What should the customer know about your pricing (e.g., discounts, fees)?
we try to be competitive and very transparent our contract is the price it won't change.
- What is your typical process for working with a new customer?
I come out to their house for a free estimate. show them samples, go over process and tell them more about us. I always give a price at time of estimate
- What education and/or training do you have that relates to your work?
I went to training from the National Wood Flooring Association.