FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our cleaning prices are transparent. Standard cleaning is included in the quote, with no hidden fees. Extra services, like deep cleaning of appliances, windows, or carpets, may cost more, and you’ll always be informed beforehand. We also offer occasional discounts.
- What is your typical process for working with a new customer?
When working with a new customer, we start by discussing their specific needs and expectations. Next, we provide a clear quote and outline the services included. Once the customer approves, we schedule a convenient time for the service. After the work is completed, we follow up to ensure satisfaction and address any questions or additional needs.
- What education and/or training do you have that relates to your work?
Our cleaning team has experience in residential and commercial cleaning. They know how to use cleaning products and equipment safely and make sure your space is clean and organized.