FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of your home, the type of cleaning service, and the level of detail required. We offer free quotes and no hidden fees — what you see is what you pay. We also provide discounts for recurring cleanings (weekly, bi-weekly, or monthly) and special first-time customer promotions. All pricing includes cleaning supplies and equipment unless requested otherwise
- What is your typical process for working with a new customer?
We make the process simple and stress-free: 1️⃣ Initial Contact: We start by asking a few quick questions about your home, the type of cleaning you need, and your preferred date and time. 2️⃣ Customized Quote: Based on the details you provide, we send you a clear, no-obligation quote. 3️⃣ Scheduling: Once approved, we schedule your cleaning at a convenient time for you. 4️⃣ Service Day: Our professional team arrives on time with all necessary supplies to deliver a high-quality, detailed clean. 5️⃣ Follow-up: We check in after the service to ensure you’re 100% satisfied. We aim to make every customer feel valued, comfortable, and confident in our service from start to finish.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in detailed residential cleaning, stain removal, and eco-friendly practices to make sure every home not only looks clean but also feels fresh and healthy. We’ve also completed customer care and safety training, because we believe that trust, respect, and attention to detail are just as important as the cleaning itself. We’re always learning and improving to give our customers the best possible experience — every time.