FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent Pricing — No Surprises At Kate Home Helper, we keep things simple and honest. Our pricing is fully transparent and based on the size of your space and the type of service you need. No hidden fees, no extra charges — just high-quality cleaning you can trust. Enjoy special discounts for regular cleanings and one-time flat rates for deep or move-in/out services. All cleaning supplies and equipment are included, so you can simply relax and enjoy a spotless home.
- What is your typical process for working with a new customer?
How We Work — Simple, Transparent, and Caring At Kate Home Helper, we make cleaning easy and comfortable for you. From the first contact to the final sparkle, every step is designed with care and attention to detail. 1. Flexible Scheduling Choose the date and time that work best for you. We offer one-time, regular, and post-renovation cleaning services. 2. Satisfaction Check Before we leave, we make sure everything is spotless. The job is done only when you’re completely satisfied. 3. Ongoing Care (Optional) If you love the result (and we believe you will!), we can arrange regular cleanings with special rates for returning clients. Clean. Fresh. Bright. — that’s the Kate Home Helper philosophy.
- What education and/or training do you have that relates to your work?
At Kate Home Helper, we believe that true cleanliness comes not only from effort but from knowledge and care. Our team has completed professional training in cleaning services and hygiene, including courses on modern cleaning techniques and the safe use of professional products and equipment. We continuously develop our skills and stay up to date with the latest cleaning standards to ensure every service delivers visible results and genuine comfort for our clients. We combine professionalism, attention to detail, and a personal touch — to make every home feel clean, bright, and calm.