FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent and affordable pricing. Our rates are structured to provide you with flexibility and value. Enjoy the convenience of flat-rate pricing tailored to your unique needs—no surprises, no hidden fees. We also offer exclusive discounts for ongoing services, ensuring you get the best bang for your buck. Experience top tier cleaning without breaking the bank. Your satisfaction is our priority, and our pricing reflects our commitment to delivering exceptional service at an affordable cost.
- What is your typical process for working with a new customer?
Our process for working with new customers is designed to be seamless and tailored to your unique needs: 1: Contact and Consultation: Reach out to us via our website or phone (you can text too!) or Thumbtack. Share your cleaning requirements and preferences. Book right away if you already know what you want or schedule a consultation to discuss specific details. 2: Personalized Cleaning Plan: We create a customized cleaning plan based on your needs. Tailor our services to match your schedule and preferences. 3: Transparent Pricing: Receive a clear and transparent quote for our services. No hidden fees or surprises—just straightforward pricing. 4: Scheduling and Confirmation: Choose a convenient time for the cleaning service. Receive a confirmation of the scheduled appointment. 5: Professional Cleaning: Our skilled and vetted cleaners arrive on time. Use top-quality equipment and products for effective cleaning. 6: Follow-Up: Perform a quality check after each service. 7: Ongoing Services and Discounts: Enjoy the benefits of ongoing services with exclusive discounts. Flexible scheduling options to accommodate your needs. Our goal is to make the entire process hassle-free, ensuring your home receives the care it deserves, freeing up your time. Your satisfaction is our priority, and we're dedicated to providing a cleaning experience that exceeds your expectations.
- What types of customers have you worked with?
Individuals and families seeking regular or one-time cleaning services for their homes. Homeowners and renters who value a clean and well-maintained living space. Individuals with demanding careers who rely on our services to save time and maintain a clean home. Realtors and property managers ensuring homes are pristine for showings and move-ins. Small business owners and entrepreneurs who appreciate the importance of a clean workspace. Short-term rental property owners in need of reliable and efficient cleaning between guest stays.