FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The prices on thumbtack is just a estimate based on the information you provided; before, I begin cleaning I do a walk through of each room to see the work that needs to be done. I also do long term contacts which is cheaper then my regular prices. I work with my customer on all levels to ensure the best service possible.
- What is your typical process for working with a new customer?
I like to make an appointment to come in and discuss my prices and work, as well as answer any questions the customer may have. The last thing they walk me around the home and I take notes on what needs to be done. If we schedule a standard clean, it will include: Kitchen - Wiping down counter Tops - Clean the top of the stove - Washing dishes - Sweeping the floor - Mopping the floor - Take out garbage Living - Vacuum the couches - Vacuum the floor - Mop the floor - Dust pictures etc. - Clean glass tables Bathroom - Sweeping the floor - Cleaning the tub/shower - Clean the sink - Clean the toilet - Clean the mirror - Mop the floor - Take out garbage Bedroom - Make the bed - Dust etc. - Sweep the floor/ vacuum - Mop the floor - Take out garbage Deep cleaning will add things such as: - Wiping down the cabinets - Cleaning the baseboards - Wiping down doors
- What education and/or training do you have that relates to your work?
For two years I was cleaning neighbors home. My grandma also was a house cleaner and I learned from her.