FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the space, number of bedrooms/bathrooms, and type of service (standard, deep, move-out, etc.). We offer add-on services such as oven or fridge cleaning, and discounts for recurring cleanings (weekly, bi-weekly, monthly). No hidden fees—what you see in the quote is what you pay.
- What is your typical process for working with a new customer?
We start by understanding your cleaning needs—whether it's a one-time deep clean, move-out, or recurring service. Our team arrives fully equipped and on time. We keep communication clear every step of the way and follow up after the cleaning to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in detailed commercial and residential cleaning, including deep cleaning techniques, eco-friendly practices, and sanitization standards. We continually train our staff on safety protocols and industry best practices to ensure the highest quality service.