FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Vita’s CleverSparkle, we offer transparent and fair pricing with no hidden fees. Our rates depend on the size of your space, type of cleaning, and frequency of service. We also provide discounts for recurring appointments, bundled services, or referrals. Any additional services or special requests will be clearly communicated upfront so that our customers always know exactly what they’re paying for. Our goal is to offer high-quality cleaning at a fair price, giving you peace of mind and excellent value.
- What is your typical process for working with a new customer?
Typical Process for Working with a New Customer: 1. Initial Contact: The customer submits a request or contacts us via Thumbtack 2. Discussing Needs: We clarify which services are required, the scope, and the desired timeline. 3. Proposal & Quote: We provide a transparent price and terms, confirming all details with the customer. 4. Order Confirmation: The customer approves the order, and we schedule the service. 5. Service Delivery: Our team completes the task professionally and on time. 6. Feedback: After completion, the customer provides feedback, and we use it to improve future services.
- What education and/or training do you have that relates to your work?
At Vita’s CleverSparkle, our team is professionally trained in modern cleaning techniques and the safe use of eco-friendly products. We have completed certified training programs in professional cleaning, sanitation, and customer service. In addition, we stay up-to-date with the latest industry standards and technologies to ensure that every service is performed efficiently, safely, and to the highest quality. Our combination of formal training, hands-on experience, and continuous learning guarantees that our clients receive professional, reliable, and top-quality service every time.