- What should the customer know about your pricing (e.g., discounts, fees)?
Prices online are estimates and vary depending on the extent of the job. Discounts for returning customers and customers with referrals.
- What is your typical process for working with a new customer?
Always establish contact with customer typically by phone. Get full details of job, schedule date and time. Also we do a follow up call right before the job and after job is completed.
- What education and/or training do you have that relates to your work?
All of our pros have taken training courses in restoration sciences academy, and the cleaning professionals academy. They are all certified in cleaning and restoration. Our movers have over ten years moving experience and currently contract with U-Haul.