FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I keep it simple for small jobs ex(1 or 2 bedrooms or few items moved) which I charge flat rate. For bigger jobs I also offer flat rate or do hourly whatever the customer feels more comfortable with. And all prices include packing material, tape moving blakets and shrinkwrap
- What is your typical process for working with a new customer?
I ask basic questions about their move and then I ask what is main concern about move such as price, item protection, how long it’ll take, etc. to fill the correct need
- What education and/or training do you have that relates to your work?
I started at bottom now im still there! lol even though I worked as a mover, as a driver, as a dispatcher, salesperson, packer and unpacker, trainer. I still learn everyday and love what I do