FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Depending on the length and complexity of the project, I will quote either a fixed (e.g. short-term project) or an hourly rate (e.g. long-term project). The more details you can provide about your project, the more insight I have on pricing the project.
- What is your typical process for working with a new customer?
My process starts with a consultation to find out more about you, the customer and what you need before determining the scope of work or action plan.
- What education and/or training do you have that relates to your work?
I have a degree in the field of business and science, and more than 5 years of experience working in corporate settings in various capacities: computer literacy trainer, customer/technical support, administrative support, research coordinator.