Neil S.
Alberto contacted me promptly after I described our issues on Thumbtack. He came to our house in the western suburbs the next day and looked at the work needed, and provided a detailed estimate that evening. The cost was reasonable. We needed to order a new 5-hole faucet set and he agreed to schedule the work as soon as the materials were received. He came back the following week and performed a difficult installation that required removing some tiles alongside a whirlpool tub. He prepared the work site with plastic sheets to protect the area while cutting the tiles away neatly, and he left the area spotless when he finished. The faucet installation was difficult because of its tight location, but Alberto got it done correctly with neat work. Then he repaired a leak in a DWV pipe in the basement, where a water softener salt discharge had been attached previously. The pipe leaked slowly but continuously after he cut out the defective piece, even after hours without using any water upstairs, and therefore the normal PVC solvent technique could not seal it. Alberto returned the next day with some different materials and quickly repaired the leak. Alberto is cordial, conscientious, and punctual. I would not hesitate to use his services again, and have already recommended him to a friend with a plumbing problem.
