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Sir Grout Chicago

7

hires

7

hires

Free on-site estimate


Services needed

Responds in about 2 hours


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About
Sir Grout is the industry leader in grout, tile and stone restoration. We use innovative products to solve issues in the grout, tile and stone industry. We use many epoxy products for long-term solutions than others in the industry. We offer industry leading technology, eco-friendly products and equipment, competitive prices, and excellent customer service for commercial and residential customers. Sir Grout takes great pride in our attention to detail. We are always searching for the newest, most innovative processes and products for our customers needs. Timeliness, cleanliness and customer service above all else are what we pride ourselves on.
Overview

Hired 7 times

Serves Chicago, IL

Background checked

13 employees

18 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Check, Credit card, and Zelle.

Social media

Facebook

Projects and media

28 photos

Projects and media

28 photos

Services offered
Services needed
Countertop material

Granite

Marble

Quartz

Tile

Property type

Residential

Commercial

Reviews
Great 4.8

13 reviews

5

84%

4

8%

3

8%

2

0%

1

0%

Showing 1-5 of 13 reviews
pro avatar
Joe J.

4 weeks ago

Hired on Thumbtack

Grout did not complete our project to our satisfaction. While the crew did a nice job with the cleaning, sealing, and caulking of our granite counters, as well as the grout on our kitchen, bathroom, and shower floors, the work on the bathroom vanity was incomplete. They removed some blemishes, but not all of them, and I do not believe a seal or finish was ever applied to the surface. Our dissatisfaction was compounded when we discovered that the crew had tripped a circuit breaker in the bathroom and failed to inform us. This suggests they stopped working when their outlet lost power, leaving the job unfinished. I contacted the project manager twice regarding this matter; the first time, he requested pictures, and the second time, he ignored my message completely. Given the incomplete work and lack of communication, I would not use Sir Grout in the future.

Details: Sealing or caulking • Routine maintenance • Granite • Light - not very noticeable to slight cosmetic damage • Kitchen • Residential

Countertop Repair or Maintenance
pro avatar
Ramon M.

Apr 3, 2016

Sir Grout regrouped my shower in preparation for selling my home. They did a great job. The cost was reasonable and they did the work on time and their representative was professional and did smexcellent cleanup when he was done. The tile looked brand new. I would use them again without question.
pro avatar
Josh B.

Mar 30, 2016

5 unit apartment building. Sir Grout redid the grout in the showers and floors in all 5 bathrooms. They showed up on time and did a great job. One of the bathrooms was in terrible condition. Looked fantastic after they were done. Would use them again for sure.
pro avatar
Mary O.

Mar 30, 2016

I have used Sir Grout twice and both times have been completely satisfied with the end product. I have had my ceramic tile floors done and my shower. Dan was very responsive and explained what would be done and his workers were very professional and the work was completed in the time frame promised. I would definitely use them again.
pro avatar
Stuart W.

Jul 12, 2016

Hired on Thumbtack

Great job by real professionals, installer/ tilier Eddie is a class act walked me thru each step. Can't be happier.
Tile and Grout Cleaning
Credentials
Background Check

Daniel Lundstedt

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