FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer FREE in home estimates. Minimum purchase of 3 windows Fair Price Assurance We offer our customers the opportunity to shop for the best price on the market with a comparable product and we guarantee it in writing. Full Warranty We offer a full warranty that covers your home where the windows and patio doors are installed. We stand by our work, so you can count on us to take care of your home in the event of an issue!
- What is your typical process for working with a new customer?
Free In-Home Estimate: Our journey begins with a complimentary in-home estimate where our experts assess your requirements, complete a rough measurement, and discuss your vision. This initial consultation helps us understand your unique needs and preferences. Final Measure by Technicians: Following the estimate, a dedicated measure technician conducts a thorough and final measure of the project. Precision is key, and our experts ensure accurate measurements for a seamless fit and optimal performance. This step is crucial to double-check measurements and confirm that every detail aligns with your specifications. Scheduling Installations: Once the measurements are finalized, we work with you to schedule the installation of your new project. Our goal is to accommodate your timeline and ensure minimal disruption to your daily life. Most installations take 1-2 days. Timely Project Completion: The duration of the project from beginning to end typically ranges from 3 to 5 weeks, depending on factors such as style, color, and size. Our team strives to complete projects efficiently without compromising the quality of workmanship. Communication and Updates: Throughout the process, we maintain clear communication with you. Our team provides regular updates on the status of your project, ensuring transparency and peace of mind. Quality Assurance: At Midwest Windows, quality is paramount. We take pride in delivering high-quality windows and impeccable installations. Our commitment to excellence extends to every aspect of the project. Customer Satisfaction: Your satisfaction is our ultimate goal. We value your feedback and are dedicated to ensuring that your experience with Midwest Windows exceeds expectations.
- How did you get started doing this type of work?
In 2005, the replacement industry was changed forever. A management team with over 30 years of experience in offering the absolute highest quality service & product decided to join forces as opposed to competing against one other in the window, door, siding, gutter and insulation industry. Many years later, this “All-Star” team of managers continues to excel as one of most rapidly growing replacement companies in the Midwest