FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I give first time customer discounts ❤️ The only additional fees would be (If applicable) to cover parking fees.
- What is your typical process for working with a new customer?
I start by asking a few questions to fully understand what the customer needs, including the type of project, location, and any specific requests or concerns. Once I have the details, I provide a clear quote, estimated time to complete and confirm scheduling. On the day of the job, I arrive on time, prepared with the necessary tools, and make sure everything is completed efficiently and with care. During the appointment, you're welcome to ask questions and be involved in the process but forgive me if I frequently focus on the manual as I assemble to make sure everything's done right. I'm also okay if you're not a big talker. Its your space and I respect it 100%. My goal is to create a stress-free experience where you feel comfortable from start to finish. Upon completion, we double-check the unit(s) to make sure everything is done properly and meets your expectations. Once everything gets the greenlight, you pay via cash, zelle, venmo or cashapp, ill ask you to please leave me your honest review and we're all done!
- What education and/or training do you have that relates to your work?
My experience comes from hands-on work and real-world projects over the years. I’ve developed skills in furniture assembly, home repairs, and installations through consistent practice and problem-solving across a variety of jobs. In addition to technical skills, I have a strong background in customer service, business management, and organization from running my own business. This helps me stay efficient, communicate clearly, and deliver reliable, high-quality service to every client.