- What should the customer know about your pricing (e.g., discounts, fees)?
All the pricing is going to be provided before contract if there is extra discount it is going to be on the contract
- What is your typical process for working with a new customer?
Give en estimate, sign a contract, provide all necessary insurance if applicable and start a work than exceed clients expectations
- What education and/or training do you have that relates to your work?
I have design architecture degree and I have carpenter and tile experience over 15 years