My first and only experience with Eric Reeves thus far was very positive… He called to schedule the appointment as promised and we agreed to a mutually convenient time… He also called 20 minutes before the agreed to time to let me know he was on his way… He was very friendly, courteous and professional in his approach to the job which he successfully completed in a timely manner… When I have a need for a handyman services in the future, I will call your company and ask for Eric’s help…

I have already written a very positive critique and forwarded it to Mermaid.

These guys are great! Any project big or small, they’ve done a fantastic job!

It was a great sevice. definitely would use them again.

I was in a difficult, frustrated situation, after having had 2 no-shows from a different company. When I reached out to Mermaid Engineering via ThumbTack, I received a response in less than an hour and was on the phone talking with Paul about the service work I needed. He was able to "soft commit" to having someone out the same day, and confirmed about 90 minutes later. He called to let me know he was 20 minutes away, and then provided pictures and a follow up call on what work was done. This was, by far, the best experience I've had with a Professional Services provider, and can't speak highly enough about the quality of work, communication, and overall experience. I would highly recommend Paul and Mermaid Engineering!