FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide clear, itemized estimates with no hidden fees. Pricing varies by project scope and materials. Payment schedules are structured per project, and all change orders are approved before work continues.
- What is your typical process for working with a new customer?
Our process starts with a phone consultation to understand the scope, budget, and timeline. Then we schedule an on-site visit to evaluate existing conditions and take measurements. After that, we provide a detailed written estimate outlining labor, materials, and project phases. Once approved, we create a clear schedule, handle permits if required, and begin work. Throughout the project, we maintain open communication and provide progress updates. Any changes are documented and approved before proceeding.
- What education and/or training do you have that relates to your work?
I have years of hands-on experience in plumbing, remodeling, and full property rehabilitation. Over time, I transitioned from small plumbing jobs into managing full-scale renovation and construction projects. Our team works with licensed electricians, HVAC technicians, and trade professionals, and we stay current with Illinois building codes and safety requirements. Experience in the field combined with project management oversight is what allows us to deliver consistent results.