FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, performance-based pricing with no hidden fees. Ongoing management is typically 15% of gross revenue but we are currently offering a limited time introductory rate of 10% with no onboarding fee for the first 5 clients. One-time projects are flat rates with no surprises. New clients joining through Thumbtack should reach out now to lock in the introductory rate before spots are filled.
- What is your typical process for working with a new customer?
We start with a free 30-minute audit call where we review your listing, pricing, and operations. From there we identify exactly what needs to be fixed and present your options. If you decide to work with us we will have you fully onboarded, your listing optimized, and under active management within one week.
- What education and/or training do you have that relates to your work?
I spent several years in commercial sales and marketing before transitioning full time into short-term rental operations. Now, we've built and scaled an STR portfolio to 20+ active listings across multiple markets, and actively use professional tools including PriceLabs, Hostaway, and SuiteOp across our own properties daily.