FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
ModernTouch Maids provides simple, transparent pricing with no hidden fees. Our rates are based on the size of the home, level of detail requested, and frequency of service. We offer discounted recurring options for weekly, bi-weekly, and monthly cleanings, as well as bundle pricing for move-in/move-out or deep clean packages. Estimates are always free and customized to your home and cleaning preferences.
- What is your typical process for working with a new customer?
We start with a quick conversation or online form to learn about your home and cleaning goals. Then we provide a clear quote and confirm your preferred date and time. On cleaning day, our trained team arrives fully equipped and ready to deliver a spotless, fresh home. After the first cleaning, we check in to make sure everything met your expectations and adjust your future cleanings if needed.
- What education and/or training do you have that relates to your work?
Our cleaners experience and training is focused on safety, efficiency, and consistency. This includes professional techniques for every surface type, and best practices for home care. The leadership team brings decades of experience in professional home services and customer care, ensuring every cleaning reflects our company’s high standards.