5. Liberty Moving & Storage Inc
- 17 years in business
- 124 hires on Thumbtack
"The head mover told us this was fine when he arrived, then proceeded to have us fill out the paperwork. At the end of the move he then came to us and said he couldn't get ahold of the office and we'd have to pay by cash. He said if we didn't pay by cash we'd have to wait endlessly to hear back from the office.
We didn't believe what he was saying, but obliged because we were on a time constraint. We felt a little scammed and are now unsure if we will use them again when we complete the second part of our move this summer. We'd probably require written communication from them, that we will exclusively pay by card and there will not be any other options the day of."