FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size and type of the project, the amount of work involved, labor, travel, and disposal costs when applicable. We aim to provide fair and transparent estimates upfront so customers know what to expect. Pricing may vary depending on the specific details of the job, and we’re happy to discuss the project beforehand to provide an accurate estimate.
- What is your typical process for working with a new customer?
I start by learning exactly what the customer needs done. I ask questions about the items, property, location, and scope of the project and, when needed, request photos to provide a more accurate estimate. Once we agree on the details and price, we schedule the job. On the day of the project, I arrive prepared, complete the work carefully and efficiently, and make sure the customer is satisfied before we wrap up.
- What education and/or training do you have that relates to your work?
My experience comes primarily from hands-on work, learning proper ways to move and handle furniture, remove unwanted items, organize cleanouts, and safely complete property cleanup projects. I continue to learn and improve my methods with every project so I can provide better service to my customers.