Recently, plumbers needed to remove a good portion of a tile and plaster wall in order to access piping for repair. When they were done, I called Ken Otto and asked him to quote on replacing the tile and repairing the wall above the tile. He reviewed the project, quoted me a very competitive price and completed all the work in a timely manner. The wall looks great - you cannot tell there was any repair. Our plumber who saw the area recently commented on the excellent work Ken did. Ken is professional in his approach, easy to work with, competitive in his quotes, and his workmanship is very good.