FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Before scheduling a session, I begin with an initial phone call and in-person consultation to assess each client’s specific needs. Consultations typically last between 45 minutes to an hour, sometimes longer, depending on the size of the space. Once a session is booked, Spaces by Helen charges an hourly rate ranging from $85 to $120, with a minimum booking requirement of 8 hours per day. Additionally, if travel exceeds 50 miles round trip, a fee of $0.50 per mile will be applied.
- What is your typical process for working with a new customer?
When establishing a working relationship with new clients, building rapport and trust is of utmost importance. To begin the process, an initial phone call with one of our experienced specialists is required to move forward. This allows us to identify our client's wants and needs effectively. Following this, an in-person consultation will be scheduled. The purpose of the consultation is to gain a deeper understanding of our client's space, in order to determine the most effective way to assist them during the organizational process. For instance, if the client requires bins, baskets, or closet organizers, the organizer must ensure everything is prepared prior to the session. Once the session is booked, it is the organizer's responsibility to actively listen to the client and transform their space from chaos to perfection!
- How did you get started doing this type of work?
Despite lacking formal credentials in organizing, Helen's innate ability and passion for organization have never been hindered. Since her early years, Helen has been driven by the question, "How can I help people while making a career out of it?" Her journey began with volunteering at her church as a religious education teacher and later becoming an adult leader for a young adult group. As she grew older, she pursued a Bachelor's degree in Psychology, delving into the study of human behavior in a way she never had before. After graduating from college, Helen's passion for helping others led her to a successful career as a Director for a Talent Agency in Chicago. Working with diverse personalities, cultures, and religions, she realized that her true purpose was to positively impact the lives of others. As her responsibilities increased, she honed her organizational skills and noticed a significant shift in her approach to everyday tasks. Her effective organizational techniques gained attention from colleagues, family, and friends, and she found herself organizing spaces in her spare time. The positive feedback and impact she had on people's lives fueled Helen's realization that organizing could be more than just a hobby. Taking a leap of faith, she left her position as a Director and founded 'Spaces', a Professional Organizer Company specializing in residential organization. At just 25 years old, Helen is now the proud founder of 'Spaces by Helen', serving the entire Chicagoland area and surrounding suburbs, living out her dream of positively impacting the lives of others through her passion for organization.