Aqua Knight Plumbing

Licensed

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Pipe issues

Repair urgency

Flooding status

Responds in about 4 hours

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About

At Aqua Knight Plumbing, we stand out by combining 20+ years of licensed, family-owned expertise with a firm commitment to 5-star service on every single job. We're not just here to fix a problem; we're committed to a long-term relationship built on trust. Here’s what makes our business different and why you can be confident we'll do a great job: Honest, Upfront Pricing: We believe in transparency. You'll receive upfront pricing with no surprises. We always strive to repair before we replace, and to provide the most affordable and effective solution for your needs. You're in Control: We empower you with "Good, Better, Best" options. This allows you to choose the solution that best fits your immediate needs and your budget, without any pushy sales tactics. We Respect Your Time: When you call, a real person answers the phone. Our customers consistently praise us for being "on time," "prompt," and "quick to respond." We'll text you before arrival and show up when we say we will—even for same-day and emergency calls. Professionalism & Quality: Our licensed plumbers are described by clients as "knowledgeable," "friendly," "thorough," and "courteous." We take the time to answer all your questions, explain the work clearly, and even educate you on how to prevent future issues. A Job Done Right: From using advanced plumbing technology to ensuring a "flawless" and "very clean" job site, we take immense pride in the quality of our work. Our 300+ five-star reviews reflect our commitment to getting the job done right the first time. We are a top-rated, local, and trusted company dedicated to providing the very best in residential and commercial plumbing. We look forward to earning your business and guaranteeing your satisfaction.

Overview

Hired 8 times

Serves Saint Charles, IL

Background checked

License verified

6 employees

3 years in business

Business hours

Sun8:00 am - 5:00 pmMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Credentials

License verified

Plumbing Contractor

License state: IL

Background checked

Passed by Daniel Hill on Nov 10, 2025.

Services offered

Pipe issues

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Flooding status

Yes

Projects and media

Reviews

Excellent 4.9

94 reviews

5

97%

4

1%

3

1%

2

0%

1

1%

Read reviews that mention:

Past Customer

4 weeks ago

•

From Google

My kids just have dropped something down the toilet because it wasnt working right. Lucas was kind and professional and solved our problem. He also helped alert me to some other plumbing items I may want to save up and address in the future. Great job!

Aqua Knight Plumbing's reply

Hi Kevin, thank you so much for taking the time to leave us a five star review. We are glad Lucas was able to help with your toilet repair and get everything working properly again. It’s great to hear that he was kind, professional, and took the time to explain other plumbing items to keep an eye on for the future. We always aim to provide honest recommendations so homeowners can plan ahead with confidence. We truly appreciate you choosing Aqua Knight Plumbing and are here whenever you need help with plumbing repairs or maintenance in the future.

Past Customer

2 weeks ago

•

From Google

Aqua Knight Plumbing's reply

Past Customer

4 weeks ago

•

From Google

Lucas from Aqua Knight Plumbing did an excellent job from start to finish. He came out for an assessment and was extremely thorough in his explanations, taking the time to walk me through what was going on and what needed to be doneno rushing, no vague answers.He successfully replaced our sump pump and also made a strong effort to remove as much of the root intrusion as possible from the clay portion of our plumbing line, explaining limitations clearly and honestly along the way. It was obvious he cared about doing the job right, not just doing it fast.What really stood out was his follow-up service. When our sink later froze up, Lucas came back and used a smart, practical warm-water approach to safely melt the blockage and get everything flowing againallowing us to use our dishwasher without further issues.Professional, knowledgeable, and genuinely helpful. Lucas is the kind of technician you hope shows up at your door, and Aqua Knight Plumbing is lucky to have him.

Aqua Knight Plumbing's reply

Hi Tony, thank you for the five star review and for choosing Aqua Knight Plumbing. We are glad Lucas provided clear explanations, quality workmanship, and honest recommendations throughout your service. From the sump pump replacement to addressing root intrusion and resolving the frozen sink issue, it is great to hear his professionalism and follow through stood out. We appreciate your trust and look forward to helping with any future plumbing needs.

Past Customer

Jan 9, 2026

•

From Google

Aqua knight plumbing were kind, extremely knowledgeable and solved our problem same day. If you are looking for straight forward plumbers that will fix your problem and not break the bank, these are your guys.

Aqua Knight Plumbing's reply

Thank you so much for the wonderful review! We truly appreciate you choosing Aqua Knight Plumbing. We are glad to hear our team was able to diagnose the issue quickly and provide a same day plumbing repair with clear communication and honest pricing. Providing knowledgeable, straightforward plumbing service without unnecessary upsells is always our goal. Thank you for recommending us. If you ever need help with plumbing repairs, drain issues, water heaters, or routine maintenance, Aqua Knight Plumbing is always here to help.

Past Customer

Jan 6, 2026

•

From Google

My technician Matt was professional and very personal. He walked me through step by step to explain what the problem is and what is needed to repair it. I have his contact information, if your looking for a plumber who is professional and extremely knowledgeable, you can't go wrong. One last thing. The Pricing is very competitive. Thanks Matt for a job well done.

Aqua Knight Plumbing's reply

Thank you so much for taking the time to leave such a thoughtful review! We’re really glad to hear that Matt provided clear, step-by-step explanations and took the time to make sure you fully understood the issue and the repair process. Our goal is always to offer professional, knowledgeable plumbing service with transparent communication and competitive pricing, and it means a lot to know that came through. We truly appreciate your recommendation and look forward to helping you again if you ever need a trusted plumber in the future!

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We believe in complete honesty and transparency—that means no hidden fees, no unnecessary work, and no surprise charges at the end of the job. Our skilled plumbers provide clear, upfront pricing and options for every budget so you can make an informed decision before we begin. We also offer the "Aqua Safeguard Membership" for customers looking for ongoing protection and potential savings on service.
What is your typical process for working with a new customer?
We are relationship driven. Our process is designed to give you peace of mind from start to finish. Once you contact us to schedule an appointment, we arrive promptly to assess not just the immediate symptom, but the root cause of the issue. Whether it’s a simple leak or a complex sewer blockage, we use advanced tools—like video camera inspections—to accurately diagnose the problem. We then walk you through the best course of action and provide options so you can choose the solution that fits your needs.
What education and/or training do you have that relates to your work?
Aqua Knight Plumbing is a fully licensed, bonded, and insured company (License #058-191495). Our team stays ahead of the curve with weekly ongoing training in the latest plumbing techniques and tools and customer service, ensuring we can handle everything from modern tankless water heaters to older residential piping systems. We are committed to maintaining the highest professional standards to protect your home.

Aqua Knight Plumbing

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