FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer both flat-rate pricing and custom estimates based on my clients needs. I am very competitive and very transparent in my pricing. I also offer repeat discounts ranging from 10-25% as well as referral discounts.
- What is your typical process for working with a new customer?
I will text a new client when I am within 5 minutes of arrival. Upon arrival, I will do a walkthrough of the clients home. This helps me to know exactly what supplies will be needed, to review the spaces to be cleaned/ not cleaned, special requests, and it lets me know if any special items like step ladders, extension cords or poles need to be carried in. Homeowners may choose to remain in the home or leave during the cleaning. After cleaning I do a final walkthrough with the client, and payment is due upon completion. I can also send before/after photos and complete this process virtually.
- What education and/or training do you have that relates to your work?
I’m a proud Illinois alumna, with a bachelor’s degree in Clinical Psychology and an emphasis in Behavioral Sciences. I understand the powerful connections between your environment, mental health, and overall wellness.