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The Grout Medic - West Southwest Chicagoland

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About
The Grout Medic has been servicing the Chicagoland area since 1996. Our steam vapor cleaning process achieves exceptional results without dangerous chemicals or chemical residue while being completely safe for the environment. We take great pride in our work and the delivery of outstanding service. Of course, saying that is easy. How do we back that up? We are a member of the National Tile Contractors Association, which gives us access to information on the latest products and techniques in the industry. We have received the Angies List Super Service Award for each of the last thirteen years (2024-2012), which covers the years when we've been active on that site full-time. We have been recognized as a Neighborhood Favorite by Nextdoor. Neighborhood Favorites is a unique business awards program based on positive recommendations from neighbors living in the local community. We have been recognized as a Top Rated and Elite provider by Angie (formerly Home Advisor), the nation's largest online home improvement marketplace. These ratings are based on feedback from customers who have found us through the Angi site. Again, many of our competitors have not received this honor. We have been Accredited and have an A+ rating with The Better Business Bureau. To be Accredited, we submit to a vetting process to determine that we meet the BBB accreditation standards, and we commit to making a good-faith effort to resolve any customer complaints. While our competitors may have a favorable rating, they are not accredited. They have not been subject to the same vetting process, nor have they made the same commitment to addressing any complaints should they arise. How do we achieve this? It is our people. Each of our technicians takes an ownership interest in their projects. We go out of our way to exceed your expectations every time. The work we do in people's homes is something they will see each day. It's a great feeling to leave a project and know that the positive feeling you brought to the homeowner will carry on each time they pause to look at the area, be it bathroom, kitchen floor or marble countertop
Overview

Current Top Pro

Hired 87 times

Serves Naperville, IL

Background checked

8 employees

30 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

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Facebook, Instagram, Twitter

Top Pro status

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2025

Top Pro Icon

2024

Services offered
Floor type

Tile

Property type

Residential

Commercial

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Great 4.8

137 reviews

5

93%

4

4%

3

0%

2

1%

1

2%

Read reviews that mention:


pro avatar
Past Customer

Jan 2, 2026

From Google

Best discission I made was to act on a referral from a person I work with. Excellent workmanship, friendly and Mike cleaned up after he was done with the job.The transformation of the shower tiles and floor was outstanding and the grout work surrounding the tub was done to perfection.Yes, I recommend The Grout Medic to get the job done and improve your bathroom 100%!
The Grout Medic - West Southwest Chicagoland's reply
We’re so pleased to hear your decision led you to The Grout Medic, B, and that Mike’s expertise made such a positive impact on your bathroom. Your outstanding feedback about the workmanship and transformation truly means a lot to us. Thank you for sharing your recommendation and trusting our team for your grout and tile needs!
pro avatar
Bob M.

Aug 21, 2025

Hired on Thumbtack

Pete did a great job with the cleaning and the caulking was better than I imagined. Tasha was extremely efficient and helpful with keeping us informed about status and process

Details: Bathtub or shower • Ceramic tile • Less than 250 sq ft

The Grout Medic - West Southwest Chicagoland's reply
Thank you so much for your kind words! We’re thrilled to hear that Pete’s work and Tasha’s communication exceeded your expectations. We truly appreciate your trust in us and look forward to helping you again in the future!
Tile and Grout Cleaning
pro avatar
Ken B.

Jul 14, 2025

Hired on Thumbtack

Pete was a pleasure. Very nice guy. Did a great job caulking around the tub and floor. Was a light job but Grout Medic took it on as if it was a big one. Very much appreciate it and I’ll be coming back.

Details: 1 shower or bathtub • Bathtub • House

Shower and Bathtub Repair
pro avatar
Jennifer D.

Apr 15, 2025

Hired on Thumbtack

Mike was outstanding! He made our bathrooms sparking clean and looking new. We were so impressed with his craftsmanship and will request him for future projects. Thank You so very much!

Details: Bathtub or shower • Wall • Floor • Ceramic tile • Seal grout • 250 - 500 sq ft

The Grout Medic - West Southwest Chicagoland's reply
Thank you so much for the wonderful review! We’re thrilled to hear you were impressed with Mike’s work—he’ll be glad to know! We look forward to helping with your future projects.
Tile and Grout Cleaning
pro avatar
Vaishali K.

4 weeks ago

Hired on Thumbtack

I decided to go with Grout Medic since all they do is grout and sealing, so I figured they should be very good at it. Their reviews were also stellar. And they did not disappoint. Excellent work in a timely manner. Attention to detail was given. Both the employees (one who gave the estimate and one who did the job) were on time, courteous, and professional. The cost was very reasonable and so, I decided to have all our bathrooms taken care of. I will definitely reach for them again, should a need arise.

Details: Bathroom • Floor • Wall • Crumbling, stained, or missing grout • Porcelain

Tile Repair
Credentials
Background Check

Ron Bandyk

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