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The Grout Medic - West Southwest Chicagoland
The Grout Medic - West Southwest Chicagoland

The Grout Medic - West Southwest Chicagoland

Top Pro

Contact for price

Shower or bathtub type
Shower or bathtub problem

Responds in about 1 min


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About
The Grout Medic has been servicing the Chicagoland area since 1996. Our steam vapor cleaning process achieves exceptional results without dangerous chemicals or chemical residue while being completely safe for the environment. We take great pride in our work and the delivery of outstanding service. Of course, saying that is easy. How do we back that up? We are a member of the National Tile Contractors Association, which gives us access to information on the latest products and techniques in the industry. We have received the Angies List Super Service Award for each of the last thirteen years (2024-2012), which covers the years when we've been active on that site full-time. We have been recognized as a Neighborhood Favorite by Nextdoor. Neighborhood Favorites is a unique business awards program based on positive recommendations from neighbors living in the local community. We have been recognized as a Top Rated and Elite provider by Angie (formerly Home Advisor), the nation's largest online home improvement marketplace. These ratings are based on feedback from customers who have found us through the Angi site. Again, many of our competitors have not received this honor. We have been Accredited and have an A+ rating with The Better Business Bureau. To be Accredited, we submit to a vetting process to determine that we meet the BBB accreditation standards, and we commit to making a good-faith effort to resolve any customer complaints. While our competitors may have a favorable rating, they are not accredited. They have not been subject to the same vetting process, nor have they made the same commitment to addressing any complaints should they arise. How do we achieve this? It is our people. Each of our technicians takes an ownership interest in their projects. We go out of our way to exceed your expectations every time. The work we do in people's homes is something they will see each day. It's a great feeling to leave a project and know that the positive feeling you brought to the homeowner will carry on each time they pause to look at the area, be it bathroom, kitchen floor or marble countertop
Overview

Current Top Pro

Hired 77 times

Serves Naperville, IL

Background checked

8 employees

29 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

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2024

Credentials

Ask about licensing

This pro hasn’t verified a license with us yet.

Background checked

Passed by Ron Bandyk on Apr 29, 2021.

Services offered
Shower or bathtub problem
Shower or bathtub type

Showers

Bathtubs

Combination shower and bathtubs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

32 photos

Projects and media

32 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

49 reviews

5

88%

4

8%

3

0%

2

2%

1

2%

Read reviews that mention:


pro avatar
Bob M.

6 days ago

Hired on Thumbtack

Pete did a great job with the cleaning and the caulking was better than I imagined. Tasha was extremely efficient and helpful with keeping us informed about status and process

Details: Bathtub or shower • Ceramic tile • Less than 250 sq ft

The Grout Medic - West Southwest Chicagoland's reply
Thank you so much for your kind words! We’re thrilled to hear that Pete’s work and Tasha’s communication exceeded your expectations. We truly appreciate your trust in us and look forward to helping you again in the future!
Tile and Grout Cleaning
pro avatar
Ken B.

Jul 14, 2025

Hired on Thumbtack

Pete was a pleasure. Very nice guy. Did a great job caulking around the tub and floor. Was a light job but Grout Medic took it on as if it was a big one. Very much appreciate it and I’ll be coming back.

Details: 1 shower or bathtub • Bathtub • House

Shower and Bathtub Repair
pro avatar
Jennifer D.

Apr 15, 2025

Hired on Thumbtack

Mike was outstanding! He made our bathrooms sparking clean and looking new. We were so impressed with his craftsmanship and will request him for future projects. Thank You so very much!

Details: Bathtub or shower • Wall • Floor • Ceramic tile • Seal grout • 250 - 500 sq ft

The Grout Medic - West Southwest Chicagoland's reply
Thank you so much for the wonderful review! We’re thrilled to hear you were impressed with Mike’s work—he’ll be glad to know! We look forward to helping with your future projects.
Tile and Grout Cleaning
pro avatar
Tony K.

Sep 24, 2024

Hired on Thumbtack

I had 7 tiles replaced from two different rooms. With the quality of work I am unable to tell anything was replaced, which is a good thing. The tile setter showed me why they were cracking, poor craftsmanship on the part of my original contractor and he showed me what he is doing to mitigate the issue. I hope to never use them again but if I need tile work I will get my prescription from the Grout Medic.

Details: Kitchen • Floor • Cracked tile(s) • Ceramic

Tile Repair
pro avatar
Brendan C.

Aug 21, 2024

Hired on Thumbtack

Grout Medic was prompt in coming to my house to provide a quote and to set up the day to perform the work. Technician called me to let me know he was running early, arrived at my house ready to hit the ground running. Technician was courteous and professional, and left my floor looking like brand new.

Details: Floor • Crumbling, stained, or missing grout • Ceramic

Tile Repair
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