The Grout Medic
The Grout Medic

The Grout Medic

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Discounts available
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Responds in about 3 hours

Introduction: The Grout Medic has been servicing the Chicagoland area since 1996. Our steam vapor cleaning process achieves exceptional results without dangerous chemicals or chemical residue while being completely safe for the environment. We take great pride in our work and the delivery of outstanding service. Of course saying that is easy. How do we back that up? • We are a member of the National Tile Contractors Association which gives us access to information on the latest products and techniques in the industry. • We have received the Angie’s List Super Service Award each of the last eight years (2019-2012) which covers the years when we’ve been active on that site full time. Each year Angie's List awards this honor to companies that have given outstanding service according to their members for the previous year. The most recent award given is for 2019. In 2019, the criteria for the award included receiving a minimum number of reviews from our members, maintaining an A average on both the reviews for 2019 as well as on their overall reviews and not being in poor standing with the Better Business Bureau. Less than 5% of the companies on Angie's List received the award in 2019 and many of our competitors did not receive this honor. • We have been recognized as a “Top Rated” and “Elite” provider by Home Advisor, the nation’s largest online home improvement marketplace. These ratings are based on feedback from customers who have found us through the Home Advisor site. Again, many of our competitors have not received this honor. • We have been Accredited and have an A+ rating with The Better Business Bureau. To be Accredited, we submit to a vetting process to determine that we meet the BBB accreditation standards and we commit to make a good-faith effort to resolve any customer complaints. While our competitors may have a favorable rating, they are not accredited and have not been subject to the same vetting process nor have they made the same commitment to address any complaints should they arise. How do we achieve this? It is our people. Each of our technicians takes an ownership interest in their projects. We go out of our way to exceed your expectations every time. The work we do in people's homes is something they will see each day. It's a great feeling to leave a project and know that the positive feeling you brought to the homeowner will carry on each time they pause to look at the area, be it bathroom, kitchen floor or marble countertop.
Overview

Hired 29 times

4 similar jobs done near you

Background checked

6 employees

25 years in business

Payment methods

Cash, Check, Credit card, PayPal

Social media

Facebook, Instagram, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Featured Projects

14 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.7

23 reviews

5
78%
4
18%
3
0%
2
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1
4%

Read reviews that mention:


Alex A.

Tile and Grout Cleaning

Amazing experience. This was our first time fixing bathroom grout that was cracked and crumbling. Now it looks like it was just installed. Already planning to use this company again for another project in the near future. First photo is “after”. Picture with shower curtain is “before”.
Nov 23, 2020
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Verified
Joanne C.

Tile Repair

The owner got back to me quickly and even answered a question about a service that was not part of what they do. Very helpful. It took a while to get an appointment but that is b/c they are busy. Tech who came out was professional, personable and did a great job.
Oct 25, 2020
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Verified
Rajeev S.

Tile and Grout Cleaning

Very good work. Finished professionally! Will hire again.
The Grout Medic's reply
Thanks so much for the positive feedback. We appreciate it very much
Jun 27, 2021
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Verified
Thumbtack Customer

My bathroom floor and shower walls look so clean and white after It was steam cleaned and regrouted. It used to be all yellow, brown and cracky. Now it looks updated. I actually like taking a shower in there again. Id totally recommend The Grout Medic for grout, tile and caulking cleaning and repair. Im so happy with the results!!!
Jan 28, 2019
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Review from Google
Na S.

Tile Repair

He was wonderful! Came into our home, assessed our tile leak, provided a solution that we could do ourselves and said if it didn’t work, he could come back and reassess. Did this for free! His suggestion worked and saved us time and $$. This is an honest company - I appreciate that.
Jul 18, 2018
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Verified
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Ron Bandyk

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