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The Grout Medic - West Southwest Chicagoland

Top Pro

Contact for price

Shower or bathtub type
Shower or bathtub problem

Responds in about 1 min


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About
The Grout Medic has been servicing the Chicagoland area since 1996. Our steam vapor cleaning process achieves exceptional results without dangerous chemicals or chemical residue while being completely safe for the environment. We take great pride in our work and the delivery of outstanding service. Of course, saying that is easy. How do we back that up? We are a member of the National Tile Contractors Association, which gives us access to information on the latest products and techniques in the industry. We have received the Angies List Super Service Award for each of the last thirteen years (2024-2012), which covers the years when we've been active on that site full-time. We have been recognized as a Neighborhood Favorite by Nextdoor. Neighborhood Favorites is a unique business awards program based on positive recommendations from neighbors living in the local community. We have been recognized as a Top Rated and Elite provider by Angie (formerly Home Advisor), the nation's largest online home improvement marketplace. These ratings are based on feedback from customers who have found us through the Angi site. Again, many of our competitors have not received this honor. We have been Accredited and have an A+ rating with The Better Business Bureau. To be Accredited, we submit to a vetting process to determine that we meet the BBB accreditation standards, and we commit to making a good-faith effort to resolve any customer complaints. While our competitors may have a favorable rating, they are not accredited. They have not been subject to the same vetting process, nor have they made the same commitment to addressing any complaints should they arise. How do we achieve this? It is our people. Each of our technicians takes an ownership interest in their projects. We go out of our way to exceed your expectations every time. The work we do in people's homes is something they will see each day. It's a great feeling to leave a project and know that the positive feeling you brought to the homeowner will carry on each time they pause to look at the area, be it bathroom, kitchen floor or marble countertop
Overview

Current Top Pro

Hired 87 times

Serves Naperville, IL

Background checked

8 employees

30 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2025

Top Pro Icon

2024

Services offered
Shower or bathtub problem
Shower or bathtub type

Showers

Bathtubs

Combination shower and bathtubs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Great 4.8

137 reviews

5

93%

4

4%

3

0%

2

1%

1

2%

Read reviews that mention:


pro avatar
Laverne S.

Sep 25, 2025

Hired on Thumbtack

In today’s world when I find a company that does it right all the way around I have to say I’m surprised. But the Grout Medic is that company. From my first questions on the phone to setting the appointments, the punctuality, the care taken in my home, to the knowledge the gentleman had about the service, what they were doing, to the last shine before they walked out the door, Grout Medic exceeded expectations and was so easy to work with. I am more than happy with the work and I’m actually hiring them to do more. Can’t say enough great things. The marble in my bathroom has never looked so good. My shower just gleams. Thank you!

Details: Floor • Bathtub or shower • Wall • Countertop • Natural stone tile (granite, slate, etc.) • Seal grout • Polish tile • 500 - 1,000 sq ft

Tile and Grout Cleaning
pro avatar
Past Customer

3 weeks ago

From Google

pro avatar
Vaishali K.

2 weeks ago

Hired on Thumbtack

I decided to go with Grout Medic since all they do is grout and sealing, so I figured they should be very good at it. Their reviews were also stellar. And they did not disappoint. Excellent work in a timely manner. Attention to detail was given. Both the employees (one who gave the estimate and one who did the job) were on time, courteous, and professional. The cost was very reasonable and so, I decided to have all our bathrooms taken care of. I will definitely reach for them again, should a need arise.

Details: Bathroom • Floor • Wall • Crumbling, stained, or missing grout • Porcelain

Tile Repair
pro avatar
Past Customer

4 weeks ago

From Google

So glad to work with Mike W today. He is so accommodating and wants you to be completely satisfied with the work. Our shower had been leaking and he talked me thru his thought process of what he found, what he fixed and what to expect. Couldnt ask for more regarding customer satisfaction. Thank you!
The Grout Medic - West Southwest Chicagoland's reply
Heather, what an uplifting experience you’ve shared about working with Mike and the level of care he provided! We're committed to delivering outstanding customer satisfaction at The Grout Medic, and your feedback truly reflects our dedication. Thank you for trusting us, and we're always here whenever you need assistance in the future.
pro avatar
Past Customer

3 weeks ago

From Google

They did a great job and my shower looks brand new again! Would highly recommend. They showed up on time and completed the job as expected.
The Grout Medic - West Southwest Chicagoland's reply
Thank you, Susan, for sharing your positive experience with The Grout Medic and recommending our service. We're happy your shower looks refreshed and that our team met your expectations with reliability. We appreciate the opportunity to serve you!
Credentials
Background Check

Ron Bandyk