The Grout Medic
The Grout Medic

The Grout Medic

Discounts available
Discounts available
contact for price

Areas needing tile work
Tile problem to repair

Responds in about 3 hours

Introduction: The Grout Medic has been servicing the Chicagoland area since 1996. Our steam vapor cleaning process achieves exceptional results without dangerous chemicals or chemical residue while being completely safe for the environment. We take great pride in our work and the delivery of outstanding service. Of course saying that is easy. How do we back that up? • We are a member of the National Tile Contractors Association which gives us access to information on the latest products and techniques in the industry. • We have received the Angie’s List Super Service Award each of the last eight years (2019-2012) which covers the years when we’ve been active on that site full time. Each year Angie's List awards this honor to companies that have given outstanding service according to their members for the previous year. The most recent award given is for 2019. In 2019, the criteria for the award included receiving a minimum number of reviews from our members, maintaining an A average on both the reviews for 2019 as well as on their overall reviews and not being in poor standing with the Better Business Bureau. Less than 5% of the companies on Angie's List received the award in 2019 and many of our competitors did not receive this honor. • We have been recognized as a “Top Rated” and “Elite” provider by Home Advisor, the nation’s largest online home improvement marketplace. These ratings are based on feedback from customers who have found us through the Home Advisor site. Again, many of our competitors have not received this honor. • We have been Accredited and have an A+ rating with The Better Business Bureau. To be Accredited, we submit to a vetting process to determine that we meet the BBB accreditation standards and we commit to make a good-faith effort to resolve any customer complaints. While our competitors may have a favorable rating, they are not accredited and have not been subject to the same vetting process nor have they made the same commitment to address any complaints should they arise. How do we achieve this? It is our people. Each of our technicians takes an ownership interest in their projects. We go out of our way to exceed your expectations every time. The work we do in people's homes is something they will see each day. It's a great feeling to leave a project and know that the positive feeling you brought to the homeowner will carry on each time they pause to look at the area, be it bathroom, kitchen floor or marble countertop.
Overview

Hired 42 times

5 similar jobs done near you

Background checked

7 employees

27 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

Social media

Facebook, Instagram, Twitter

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Featured Projects

26 photos

  • Tile and Grout Cleaning - La Grange 2022

    Tile and Grout Cleaning

  • Restore Shower & Tub

    Tile and Grout Cleaning

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.7

28 reviews

5
82%
4
14%
3
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1
4%

Read reviews that mention:


pro avatar
Maureen d.
Jun 25, 2022
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Hired on Thumbtack

Hired on Thumbtack

I hired Grout Medic to work on wall tile in bathroom. Dated, but I like the tile, which takes up quite a bit of space. I thought I’d might try and do the task myself, but after watching some YouTube videos I decided I wanted a professional to handle. I could not be more pleased by the results. I would highly recommend Grout Medic. While I included photos I don’t think it does justice to the work.

Details: Bathtub or shower • Wall • Ceramic tile • Polish tile • Seal grout • Less than 250 sq ft

Tile and Grout Cleaning
pro avatar
Alison R.
5 days ago
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Hired on Thumbtack

Hired on Thumbtack

We got a few quotes and Grout Medic had the best combo of professionalism and value. They did an excellent job and accommodated us quickly.

Details: Bathroom • Tub / Shower enclosure • Crumbling, stained, or missing grout • Natural Stone

Tile Repair
pro avatar
Marc I.
Oct 14, 2021
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Hired on Thumbtack

Hired on Thumbtack

Overall, they did a great job. I was very happy with the work they were able to do. I received a text within the hour and we were able to be scheduled for the job within a few days after our initial estimate. Our bathroom tiles needed a lot of work. It took the tech roughly 4 hours, but they did an awesome job. They steam cleaned the tiles to get the soap scum off then they sealed a crack in our tile, caulked the corners, put in the grout, and sealed off the tiles.

Details: Bathroom • Floor • Wall • Crumbling, stained, or missing grout • Cracked tile(s) • Natural Stone

Tile Repair
pro avatar
Thumbtack Customer
Jan 28, 2019
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From Google

From Google

My bathroom floor and shower walls look so clean and white after It was steam cleaned and regrouted. It used to be all yellow, brown and cracky. Now it looks updated. I actually like taking a shower in there again. Id totally recommend The Grout Medic for grout, tile and caulking cleaning and repair. Im so happy with the results!!!
pro avatar
Na S.
Jul 17, 2018
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Hired on Thumbtack

Hired on Thumbtack

He was wonderful! Came into our home, assessed our tile leak, provided a solution that we could do ourselves and said if it didn’t work, he could come back and reassess. Did this for free! His suggestion worked and saved us time and $$. This is an honest company - I appreciate that.

Details: Bathroom • Tub / Shower enclosure • 26 - 50 sq ft • Yes; I already have the tiles

Tile Repair
Credentials
Background Check

Ron Bandyk

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