SoftNest Cleaners – Upholstery & Carpet Care
We specialize in deep cleaning and stain removal for upholstery, carpets, rugs, and mattresses. Using professional hot-water extraction equipment and eco-friendly, child- and pet-safe solutions, we remove dirt, odors, and tough stains without damaging your fabrics.
Our services include:
• Upholstery and sectional cleaning
• Carpet and area rug cleaning
• Mattress deep cleaning
• Car interior and seat cleaning
As a small team with years of hands-on experience, we treat your home like it’s our own and pay attention to the details that matter. Book with SoftNest Cleaners for a fresher, cleaner, and healthier space.
Overview
Hired 32 times
Background checked
2 employees
5 years in business
Business hours
SunClosedMon9:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Cleaning method
Steam cleaning
Dry cleaning
Property type
Apartment / condo
One-story house
Two-story house
Multi-unit building
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and value.
Exceptional 5.0
32 reviews
5
100%
4
0%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kathy A.
Jan 23, 2026
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Hired on Thumbtack
Softest did a great job cleaning our sofa. They were professional, punctual and thorough. Going above and beyond by taking it upon themselves to clean the area rug the sectional was on. Highly recommend!
Thank you so much for your review, Kathy!
We really appreciate your kind words and are glad you were happy with the results.
It was a pleasure working with you, and we’d be happy to help again anytime.
Upholstery and Furniture Cleaning
Jim K.
Sep 10, 2025
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Hired on Thumbtack
SoftNest Cleaners was amazing to work with! I had a wool area rug that desperately needed to be cleaned and deodorized due to pet damage. They did a wonderful job - super quick to respond to messages, was able to pick up and drop off with a 24hr span, very kind people, would absolutely recommend. Thank you!
Details: One • 8' x 10' • Wool • Pet stains • At the pro’s location • My home, venue, etc.
SoftNest Cleaners Naperville's reply
Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear you’re happy with how your rug turned out and that our pickup/drop-off service worked well for you. We always strive to be responsive, punctual and thorough, and your kind words mean a lot to our family business. We truly appreciate your recommendation and hope to serve you again whenever you need us!
Rug Cleaning
Joyce W.
Aug 27, 2025
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Hired on Thumbtack
Nick and Katrina did a superb job on our living room-dining room rug. Pets stains had left a mess and our clean up attempts made the stains even more evident. They came with a wagon full of supplies to address it all. They use child and pet friendly materials The rug looks fantastic. We will have them back soon to clean other areas of the house. Highly recommended!
Details: Two-story house • 1 room • Pet stains • No stairs • Steam cleaning • I have pets at home • No smokers in home
SoftNest Cleaners Naperville's reply
Thank you so much, Joyce! We truly appreciate your kind words and are happy to hear you’re pleased with the results. It was a pleasure helping refresh your carpets, and we look forward to assisting you again with the other areas of your home.
Carpet Cleaning
Jeremy J.
Jan 20, 2026
Great experience from start to finish! We scheduled a deep carpetcleaning, and they were able to remove stains we thought were permanent. Everything was explained clearly, and they used safe, eco-friendly products. The carpet dried quickly and looks fantastic. Excellent service!
SoftNest Cleaners Naperville's reply
Hi Jeremy, thank you so much for your kind words!
We’re really happy to hear you were satisfied with the deep carpet cleaning and the results. Removing tough stains and using safe, eco-friendly products is very important to us.
We truly appreciate your trust and recommendation!
— SoftNest Cleaners 🌿
Daniel O.
Jan 17, 2026
We booked a sectional sofa and rug cleaning, and the results were outstanding. The sofa looks fresh, clean, and stain-free, and the rug came out beautifully. The team was polite, punctual, and very detail-oriented. You can tell they truly care about their work. Highly recommended!
SoftNest Cleaners Naperville's reply
Thank you, Daniel!
We’re glad you loved the results of your sectional sofa and rug cleaning. It means a lot to us that you noticed our attention to detail, punctuality, and care for our work.
Thank you for the recommendation — we’d be happy to help again anytime!
— SoftNest Cleaners 🛋️✨
Credentials
Background Check
Kateryna Volosiuk
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, flat-rate pricing — no hidden fees. Every job includes inspection, spot treatment, and eco-friendly cleaning. We also offer package discounts for multiple items (e.g., sofa + chairs, or carpets in multiple rooms).
What is your typical process for working with a new customer?
We start with a quick phone or message consultation to understand your needs. On the day of service, we inspect the items, pre-treat any stains, and perform a deep extraction cleaning using child- and pet-safe solutions. We always walk through the results with you before finishing the job.
What education and/or training do you have that relates to your work?
We’ve completed professional upholstery and carpet cleaning training, including stain treatment and eco-safe product use. We continually research and test non-toxic solutions to make sure we stay up to date with the safest and most effective methods.
