dear Chris, your initial review for this project was ""Really good experience and fast turn around." with 5 stars. Your second, negative review is the result of your inability to manage the custom email templates in Mailchimp. I tested the templates twice, and I sent you numerous emails trying to explain and help. I provided you link to tutorial on Mailchimp. I'm sorry that your frustration and lack of skills on Mailchimp resulted in such a frustration and unfair review. Best of luck.