It’s free with no obligation to hire
Hired 67 times
39 years in business
(Central Time Zone)
Mon - Sat
12:00 a.m. to midnight
Credit card, Cash
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
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We hired IKG to paint our townhouse after they came in with a very reasonable bid. IKG worked with our schedule and performed the work in a timely and professional manner. The quality of the painting was good and we would definitely hire them again.Feb 28, 2018Verified
This person sent painters to my home whom he had found on Craiglist. They refused to work because they didn’t know how they would be paid. They also couldn’t paint because I had a scheduling conflict. When I explained the painting would have to be done another day this person tried to ask me to pay for half a day because the painters had been there for supposedly two hours which was a LIE!!! I came on this app wanting to find reputable contractors. Not people trying to act like they’re sending me “they’re painters” when they’re just sending random people. And then to still try and get money from me? What a disgrace!Mar 11, 2018VerifiedIKG Property Maintenance, Inc.'s reply
Hello Maytee, Tom, owner of IKG writing this response in response to your feedback. Allow me to explain; this situation was unacceptable to our standards. As a growing company, we were book well in advance when you called me on Wednesday, asking for "painters for a day" for Friday. I explained that we do not offer such a service and that all work is contracted out on a per project basis. After some more discussed we agreed that we could help you by supplying two painters for a day. After negotiations on price regarding a "daily fee" I arranged for a reputable sub-contractor of whom we have sub-contracted with many times before and who is verified and screened by our team. This decision was made to help you accomplish your project by supplying affordable painters for your budget as well as providing available skilled painters who met your requirements since our team was booked. We apologize for what happened next. Our sub-contractor provided "Graigslist Painters" for your project. We are deeply saddened that this experienced, qualified and screened sub-contractor of ours did this and by doing so caused a lot of confusion, and lack of safety and trust for you. We deeply apologize as this incident does not reflect what our team strives for when providing service to our customers. The sub-contractor has been removed from our vendor list and in the future we look to implement systems that prevent this from happening again. It is out hope that you return our calls seeking to remedy the situation by working out a new contract to provide you with painters from our core team. We seek to work with you to put frustrations at ease and deliver superior quality and customer service to you and your family.
UPDATE (4/7/2018): AVOID IKG AT ALL COSTS! Besides the horrendous job Tom did on my ceiling, he lied to me about refunding us our money after he said he would numerous times. I've tried contacting him several times and he's no longer responding to any of my messages. I filed a complaint against him with the Better Business Bureau, he ignored that. I filed a complaint through Thumbtack, he ignored that. I've now filed a complaint against him with the the Illinois Attorney General's office. Let's see if he ignores that. Tom, if you read this, just know that if you ignore my complaint with the IL AG and fail to refund me my money, I will seek another path to recoup my funds. I'm tired of playing games with you. We're going on a month of you playing these childish games. Just know, I'm not stopping until I get my money back. So, best of luck to you. Original review (3/10/2018): I'm not trying to bash the 2 kids that came by to do this job, but this is a really bad job. They came by around 9 pm (very thankful for working with my schedule), "repaired" a crack in the ceiling and then painted a small area of the ceiling. After patching the crack, they left for an hour. That was fine. That had to wait for the putty to dry so they could paint. They came back, painted the ceiling. As they were painting over the patch work, part of the sheetrock fell off. So the kid slapped more putty on there. I was hoping he would have just cut out the sheetrock, replaced it with fresh sheetrock, then painted it. But that's not what he did. When they finished, my wife and I weren't too pleased with the work done. But the kid said it'll look better after it dries. It's the next morning and the work that was done looks awful. The patchwork stands out like a sore thumb. The painting is spotty. This is really a bad job. I'm thankful they came out and worked with my schedule, and they were very friendly, very polite, good people, but this job is just really bad. For the money I spent, I could have just bought a tall enough ladder and did the job myself.Apr 7, 2018Verified
Mold Inspection and Removal
Fantastic Guy. Would recommend him to everyone needing mold eradication or home paintingJun 15, 2019Verified
My suburban two-story home was in desperate need of a facelift and IKG took on the challenge. The friendly crew greeted me each day, worked diligently, cleaned up well, and let me know their plans for completing the work in a timely manner. They painted cedar siding and shutters, trimmed windows, replaced a few boards, added weather stripping where needed, and spray painted the garage doors. They even took care of a wasp's nest for me. My home looks great and my neighbors complimented me on the transformation. I highly recommend them.Jul 17, 2019
- What should the customer know about your pricing (e.g., discounts, fees)?All our quality services are completed with our high operational standards in mind. Our prices are affordable and deliver superior value. Our painting and floor care services are performed with complete surface preparation which ensures lasting finishes. Our mold remediation services offer superior warranties in the industry and come with clearance documentation upon completion for typical real estate, contractor or bank/financing requirements. All painting services (no matter the size of project) traditionally start at $150. All certified mold remediation services start at $300 - however mold quotes/assessments are FREE. Our team does not perform building mold-inspections however - contact us for details or for a referral to one of our trusted industry partners.
- What is your typical process for working with a new customer?Once an interested customer contacts us via our website, phone call, Thumbtack messaging, or e-mail, a company team member will get back in touch within 24 hours to set-up a time for a FREE on-site assessment/quote or answer any questions.
- What education and/or training do you have that relates to your work?All our technicians have 3 years minimum experience in the trade area they perform services in. Many of our painters have over 15 years experience and all mold technicians are MICRO certified and OTS trained professionals.