Brent Jones, Computer Guy

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About Brent Jones, Computer Guy

hired 3 times on Thumbtack

I fix Windows personal computers, software, hardware, networks, printers. I became a Microsoft certified professional in 1995. But I started with DOS 1.1 in 1981 and am qualified on Windows 8.1.

I have trained hundreds of students and business users to use computers. My father, who is 90, gets regular support over the phone from me. My patience with people is legendary.

My prices are less than half what the Geek Squad of Best Buy charges. You can contact me by email or just call me. Many times, I can tell you a solution over the phone without charging you a thing.

Please note that I don't work on Apple computers.


Oak Park, IL 60302

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  • 3/5 stars Computer Repair Verified Review

    Very nice man-responsive. Could not help me over the phone, I needed immediate help as this was a work computer, so went with someone who could help me immediately.

  • 5/5 stars Computer Repair Verified Review

    Fast, complete, fixed problem, great value

Question and answer

Q. If you were a customer, what do you wish you knew about your trade? Any inside secrets to share?

A. Why does it cost so much to fix computers?

Many places have the overhead of a store, utilities and staff. I don't have overhead, so I can charge very low rates.

Q. Why does your work stand out from others who do what you do?

A. I don't charge if I can't fix it.

Q. What do you like most about your job?

A. The satisfaction of helping people.

Q. What questions do customers most commonly ask you? What's your answer?

A. Can you fix my computer?

Usually, I can.

Q. How did you decide to get in your line of work?

A. I got into computers as a person who loves to use technology. It was and still is an interest and hobby. I found that I could explain technical things and repair hardware, software and networks.

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