The Clean Machine

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Review Summary

Very good 4.6

(31 reviews)

This pro delivers thorough and hardworking home cleaning services, often exceeding customers' expectations. They are punctual, reliable, and professional, earning positive feedback for their attention to detail and value. Customers appreciate their dedication to leaving homes sparkling clean.

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Introduction

WELCOME FROM THE CLEAN MACHINE. * Every job is personalized according to your needs and I am pleased to take on extra tasks if requested. * I am the owner as well as the cleaning person. I work by myself so I am directly responsible for the cleaning and your happiness. Call or text the number in the photo anytime. FLEXIBLE SCHEDULE. Thank You, Val

Overview

Hired 67 times

Background checked

1 employee

9 years in business

Payment methods

This pro accepts payments via Cash, Check, PayPal, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

Featured Projects

8 photos

Reviews

Very good 4.6

31 reviews

5

81%

4

10%

3

0%

2

6%

1

3%

Read reviews that mention:

Carla H.

Oct 5, 2021

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Hired on Thumbtack

Val did a wonderful job stepping up to the task of cleaning our new home in La Grange after our prior service simply cut too many corners. She was thorough and worked extremely hard. We’re looking forward to working with her biweekly now!

Details: 5 bedrooms • 4 bathrooms • Standard cleaning • Oven cleaning • No pets in home • Every 2 weeks

House Cleaning

Michael Z.

Jul 19, 2021

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Hired on Thumbtack

Val did a great job. We hired her to do the initial deep cleaning and she did a great job. Everything looked amazing. We have already started talking about booking her weekly now.

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Oven cleaning • Window cleaning (interior) • Pets in home • Every week

House Cleaning

Linda B.

Apr 13, 2017

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Hired on Thumbtack

Val is very personable and easy to work with. She did a very good job cleaning my home. I plan on having her come back on a monthly basis.

House Cleaning

Adryenne H.

Nov 15, 2016

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Hired on Thumbtack

Val is great. She came in and gave a fair assessment of the work. My home is over 4000 sq/ft so it is a lot of work! BTW I have 2 dogs. She is really thorough and efficient and she does a great job. She not only wants your home to be clean she wants it to look good! I highly recommend her.

House Cleaning

Kyle K.

Apr 12, 2021

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Hired on Thumbtack

Val showed up on time and was at our home for over 4 hours cleaning. We had let it go with our busy work schedules so it was nice to have someone do this for us. We also have 4 cats so the hair and dust settles on everything. We had val do a lot of detail work including dusting baseboards and shutters. Val did a great job. I only give 4 stars because I think my master shower grout could have been done better. However I realize given this was our first cleaning, there was so much to do and next time it will be a little easier to concentrate on things that really need the extra attention. We plan to have Val back on a monthly basis to save us from insanity.

Details: 4 bedrooms • 3 bathrooms • Deep cleaning • Pets in home • Every 2 weeks

House Cleaning

Credentials

Background Check

Valerie Shepard

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My pricing system varies because each client maintains their homes differently and wants certain services. This why I need to meet with the customer to see their homes, what areas are to included and then provide a cleaning plan and quote. Thumbtack provides the initial quote based on the limited information provided here. It might be in a range but is not always accurate.
What is your typical process for working with a new customer?
We do a walk through the entire house so I have a better understanding of what the client wants and expects. I have a checklist and take notes and also let the customer know I am willing to take on additional tasks if requested.
What education and/or training do you have that relates to your work?
I have been cleaning houses for over 15 years and have many satisfied clients. In the process I have learned the best techniques for approaching all cleaning situations.

The Clean Machine

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