FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Because ARA Home Services is an independent, locally-owned business with low overhead, you never pay "big franchise" markups. For general handyman work, TV mounting, drywall patching, tile repair, and installations, I provide free upfront flat-rate estimates—just send a quick photo of your project and you will know the exact cost before I arrive. For appliance troubleshooting, I charge a flat $50 diagnostic fee to open the machine and find the exact issue, and that $50 is 100% WAIVED when you proceed with the repair. I also offer multi-project bundle discounts if you want to knock out an entire "honey-do" list in one appointment!
- What is your typical process for working with a new customer?
I keep the process fast, clean, and completely stress-free. First, message me with your project details or a photo of the area (or book an appliance diagnostic). Second, I provide a transparent, upfront price with zero hidden fees so you are in total control before any work starts. Third, I arrive on time with a fully stocked vehicle, protect your floors and workspace, complete the repair or installation to perfection, and clean up thoroughly before leaving.
- What education and/or training do you have that relates to your work?
With 5 years of hands-on industry experience across residential appliance mechanics, precision mounting, and multi-trade home maintenance, I have repaired and upgraded hundreds of homes. My partners and I stay up to date on modern smart appliances (Samsung, LG, Whirlpool, GE, Bosch) as well as structural wall anchoring across drywall, brick, tile, and concrete so every job is safe, level, and built to last.