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First Class Carpet Cleaning

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About
With almost two decades in business, we understand the value of a clean and comfortable home. Our promise: quality service at affordable prices, no hidden fees, and no surprises. We'd love the opportunity to earn your business. Call or message to set up your carpet cleaning today! The truck-mounted hot water extraction method is the most effective way to clean. The water is heated up to around 240 degrees providing the fastest, deepest, and most powerful clean. Our method effectively: *Sanitizes *Eliminates unsightly and tough stains *Removes pet dander and other allergens *Eliminates pet stains/odors *Revitalizes carpet in heavy traffic areas *Restores the look and feel of carpet We always want our customers to have choices. As such, we offer ECO FRIENDLY products as well as the traditional cleaning agents, deodorizing treatments, protective treatments, and a variety of fragrances. First Class Carpet Cleaning awards and accolades: -The Thumbtack Best of 2015 and 2016 awards -An A+ rating with the BBB -200 reviews with a solid 5 star rating with Home Advisor -Listed within the top 3% of all Groupon's carpet cleaners in the entire Chicago area! I genuinely like to help people, being a social worker. I enjoy helping people get their homes as clean as possible by making their carpets look their best. I also enjoy meeting and supporting other local small business owners. We offer a 50% discount for all local charities! We believe in giving back to the community and supporting organizations that help our local residents in need.
Overview

Hired 44 times

3 employees

26 years in business

Business hours

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Top Pro status

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2016

Services offered
Cleaning method

Steam cleaning

Dry cleaning

Property type

Apartment / condo

One-story house

Two-story house

Multi-unit building

Projects and media
Projects and media
Reviews
Very good 4.6

29 reviews

5

76%

4

14%

3

4%

2

3%

1

3%

Read reviews that mention:


pro avatar
Maria h.

Oct 13, 2015

Hired on Thumbtack

We just moved into a home that needed some work. First class did a wonderful job of cleaning my stain-filled carpet and refreshed my entire bathroom so it felt new again. Highly Recommend
First Class Carpet Cleaning's reply
Hi Maria, Thanks for sharing your experience! It's always so rewarding to see a stained carpet renewed. Let us know if there is anything else we can do to help! Best regards, Kathy
Steam Cleaning
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Susan Z.

Nov 27, 2016

Hired on Thumbtack

Excellent! I've used First Class Carpeting Cleaning twice now. Extremely response and able to come on short notice. Made my 20 year old carpeting look almost new!
Carpet Cleaning
pro avatar
Katie H.

Jun 17, 2015

Hired on Thumbtack

Kathy and her team were very helpful. We had water in our basement from heavy rains and she was very responsive late in the evening, and flexible to accommodate our urgent situation. Her tech, Jason, arrived on time and was very friendly and helpful; happily greeted both my dog and son. He quickly evaluated the situation and got to work extracting all the water from our carpet, treated with an anti-microbial solution, left us with industrial fans and dehumidifiers to remove all the residual moisture from the space. They will follow up with a cleaning to ensure any soil from the original flood water is removed, carpet and pad are dry, and our home is clean and safe. I would happily recommend First Class Carpet Cleaning for mild flooding water extraction, or standard carpet cleaning.
First Class Carpet Cleaning's reply
Hi Katie, I appreciate your kind words! We know how stressful this kind of situation can be and I am so glad we were able to help. When it comes to flood and excess water in basements, we have to act fast to prevent or reduce damage and eliminate conditions where dangerous and unhealthy molds can thrive. Thank you for your business and let us know if there is anything else we can do to help. Take care, Kathy
Water Damage Cleanup and Restoration
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Beth b.

Oct 23, 2016

Hired on Thumbtack

I won't be looking anywhere else for carpet and upholstery cleaning again. Love how everything turned out! Jim was great to interact with too.
Upholstery and Furniture Cleaning
pro avatar
Geralyn K.

Jul 27, 2016

Hired on Thumbtack

First Class Carpet cleaning did a great job on our upholstery. Levi was very professional, pleasant and efficient. What was old is "new" again!
First Class Carpet Cleaning's reply
Thanks, Geralyn! I'm so glad to hear you are pleased with your service. Do let us know the next time you need your carpets cleaned.
Upholstery and Furniture Cleaning
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