FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is fair, honest, and based on the time and complexity of the job. I offer clear estimates up front — no hidden fees or surprise charges. For larger projects or repeat clients, I’m happy to offer a discount. I believe in keeping things simple and transparent, so you always know what to expect.
- What is your typical process for working with a new customer?
When working with a new customer, I start by listening carefully to your needs. You can send me a message, photos, or give a quick call to explain what needs to be done. I’ll ask a few questions, offer a rough estimate, and if everything sounds good — we schedule a time that works for you. On the job, I work cleanly, respectfully, and don’t leave until you’re satisfied with the result.
- What education and/or training do you have that relates to your work?
I’ve learned this work hands-on — through years of real projects, problem-solving, and helping people. From small repairs to more detailed jobs, I’ve built my skills with care and attention. I also continue learning — whether it’s new tools, materials, or safety techniques. I treat every job professionally, no matter the size.