FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, upfront pricing. Each quote is customized based on the size of your home, the type of cleaning required (Regular, Deep, or Move In/Out), and its current condition. We are thrilled to offer 10% off your first service as a welcome gift! There are no hidden fees, and we'll always discuss the final price with you before any work begins
- What is your typical process for working with a new customer?
Our process is designed for your ease and comfort: Step 1: Contact & Consultation: We start with a quick conversation (via phone or message) to understand your specific needs and provide a personalized estimate. Step 2: Scheduling & Welcome Offer: We find a time that works for you and confirm your 10% first-service discount. Step 3: The Service Day: Our team arrives punctually, equipped with our own high-quality supplies, ready to deliver meticulous care and attention. Step 4: Final Walk-Through: After the job is complete, we do a brief walk-through with you to ensure everything meets your expectations
- What education and/or training do you have that relates to your work?
While our expertise is built on hands-on experience, we are professionally trained in the most effective and efficient cleaning techniques. We are continuously educating ourselves on the best eco-friendly cleaning products and methods to ensure we are providing a service that is not only top-notch but also safe for your family and pets