FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I can only price my service according to the job itself. I use a flowchart system of "go ahead" or "stop here". I don't charge for work that I haven't done. I am right by the side of the customer rooting for the best, I am nothing but a tool used to fix the problem. I aim at recommending the efficient route thinking long term, not a job done just enough to get you back next week.
- What education and/or training do you have that relates to your work?
Yes, I am a student at Purdue. I am studying Computer Information Systems and Technology with a focus in Networking. I am also a hardware guy, I cant get enough of learning about technological advancements and achievements. I read a lot of internet news with technology and I am also a member of various nerdy communities like Anandtech, Tom's Hardware, Technibble, and many many more. I also use the work from this job to stay up on the latest. Every problem is a fingerprint, there are no problems that are the same.
- How did you get started doing this type of work?
It is what i enjoy and find fascinating. Also, my father has always been involved with computers. I have always gotten the hand-me-downs when he would upgrade, so I took interest at a very early age.