FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing starts out with a minimum of $700. This pricing structure is based on an all inclusive package that allows you to not lift a finger. We handle everything, providing the lights, installation, takedown, any repairs, and even storage at the end of the season.
- What is your typical process for working with a new customer?
We first ask you what is the vision for your house and what you would like decorate. Then our design team will propose different options that suit your desires. Once we agree on a design we then take a 50% deposit to put you on the schedule and order your lights. Once installation day comes around and you, the customer, is happy with the work we take the remaining 50% that day. If any lights go out or any get damaged we will come out with in 48 hours or less to make the repair no questions asked.
- What education and/or training do you have that relates to your work?
We have over 1,000 hours of on the job experience and over 50 completed installations under our belt with more to come each season.