FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free inspections and clear, upfront pricing with no hidden fees. Every project is customized to your home's needs, so costs will vary based on the scope of work and materials selected. We also offer financing options to help homeowners complete important projects on a budget that works for them.
- What is your typical process for working with a new customer?
We start with a free inspection and consultation to understand your concerns and evaluate your home's exterior. After the inspection, we'll explain our findings, answer your questions, and provide recommendations tailored to your needs. Once you decide to move forward, we coordinate scheduling, materials, installation, and cleanup while keeping you informed throughout the project.
- What education and/or training do you have that relates to your work?
Our team receives ongoing training in roofing systems, exterior restoration, installation best practices, safety standards, and manufacturer specifications. As part of the Storm Guard family, we stay up to date on industry advancements and local building requirements to ensure every project is completed with care and professionalism.