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Hired 575 times
24 years in business
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Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
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We are first time homebuyers and he was able to work with our parents to surprise us by cleaning our floors before we even moved in! Very impressive in such a short notice.Sep 21, 2019Verified
Done a good job on carpets throughout the house. Most all carpet was able to get stain on spots out. Also was able to make things smell clean and fresh.Feb 21, 2019Verified
Phoned to say he was running a little late b/c of construction--very much appreciated. Examined carpet and explained what he found and how he would work to clean carpet. Worked quickly but thoroughly. He was personable, proficient and professional. I would hire S-P-A again, no question!May 13, 2019Verified
Darren did an excellent job. Made the appointment immediately and was right on time. He did an excellent job cleaning carpets and they look amazing. Very happy and will use him again.Apr 15, 2019Verified
Very satisfied with my S-P-A Carpet Cleaning experience. Darren did a great job and the carpet is so very clean and smells wonderful! I will definitely call him again for any carpet cleaning needed and will highly recommend S-P-A to everyone. Thanks again Darren😃Feb 28, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?THUMBTACK CUSTOMERS RECEIVE 15% OFF THESE PRICES!! NOT complicated. Very simple and straight forward. I charge by the room, NOT square feet. ALL PRICES INCLUDE SCOTCH GARD which is built into the chemical. $35 per room (300 sq. ft. Or less). $35 per stairway. $20 per hallway (150 sq. ft or less) Pet odor removal $7 per room. $99 couch / Loveseat combo. $45 recliner. $35 sitting chair. $110 sectional (wrap around couch) $15 ottoman. If you are quoted less than these prices by me, then you have received a discount.
- What is your typical process for working with a new customer?Carpet cleaning is not an exact science so upon arriving I always do a walk through with the customer so I can see what the troubled areas are. (stains, odors, heavy traffic areas etc.) If I see a stain or an area that may be an issue I let them know up front what to expect. I have learned that "YOU CAN'T PLEASE EVERYONE IN THIS LINE OF WORK!" But you can see from my reviews that 99% of my customers love my work.
- What education and/or training do you have that relates to your work?I have 18 years of carpet and upholstery cleaning experience!! I grew up in a family that had a rather large janitorial service so I've been around cleaning businesses and customers for many years.