S-P-A Carpet Cleaning LLC
Hired 596 times
25 years in business
Cash, Check, Credit card
Top Pro status
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- Ariel S.
Did a wonderful job cleaning our carpets, got out a few old spots as well! Showed up on time and very reasonably priced. Will definitely use S-P-A again!Oct 8, 2020Verified
- Leigh L.
After a year of living in our South Bend home with our two dogs, it was time to get the carpets cleaned! I contacted Darren (on a Sunday!) and by that evening had an appointment set up for the following weekend. The day of the appointment, Darren called to say he was running ahead of schedule and to ask if he could come to our house early. This worked great for me because it meant we could get the job done earlier and I could get on with my Saturday plans. Darren took time to walk through all of my carpeted areas with me to identify any spots that needed special attention. Then, he got to work, starting with our sectional sofa which I had also asked him to clean. He was thorough with both the sofa and the carpets, cleaning every square inch. He was methodical and efficient in his work. My carpets dried within a few hours, and best of all--the dog smell and "mystery stains" that come from just living in a carpeted home are gone. I was really happy to be able to support a local business, and the attention and service I got from Darren were great!Aug 16, 2020VerifiedS-P-A Carpet Cleaning LLC's reply
Thank you for the kind words Leigh. It was my pleasure.
- Diana K.
S-P-A Carpet Cleaning did a great job cleaning my room, hallway and stairwell carpets. They had never been cleaned professionally and they look and smell like new! Service was quick, attentive to detail and professional. Their fees were outstanding compared to other companies. Would definitely use them again.Jul 24, 2020Verified
- Courtney T.
Darren was incredible! He was gracious, kind, and flexible with a situation that was out of our control. He communicated well and was professional throughout. The carpets look great. I would hire him again!Oct 23, 2020VerifiedS-P-A Carpet Cleaning LLC's reply
THANK YOU COURTNEY!!
- Donna B.
Phoned to say he was running a little late b/c of construction--very much appreciated. Examined carpet and explained what he found and how he would work to clean carpet. Worked quickly but thoroughly. He was personable, proficient and professional. I would hire S-P-A again, no question!May 13, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?THUMBTACK CUSTOMERS RECEIVE 15% OFF THESE PRICES!! NOT complicated. Very simple and straight forward. I charge by the room, NOT square feet. ALL PRICES INCLUDE SCOTCH GARD which is built into the chemical. $35 per room (300 sq. ft. Or less). $35 per stairway. $20 per hallway (150 sq. ft or less) Pet odor removal $7 per room. $99 couch / Loveseat combo. $45 recliner. $35 sitting chair. $110 sectional (wrap around couch) $15 ottoman. If you are quoted less than these prices by me, then you have received a discount.
- What is your typical process for working with a new customer?Carpet cleaning is not an exact science so upon arriving I always do a walk through with the customer so I can see what the troubled areas are. (stains, odors, heavy traffic areas etc.) If I see a stain or an area that may be an issue I let them know up front what to expect. I have learned that "YOU CAN'T PLEASE EVERYONE IN THIS LINE OF WORK!" But you can see from my reviews that 99% of my customers love my work.
- What education and/or training do you have that relates to your work?I have 18 years of carpet and upholstery cleaning experience!! I grew up in a family that had a rather large janitorial service so I've been around cleaning businesses and customers for many years.