FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Transitional Flooring Professionals, we believe in transparent, upfront pricing with no hidden fees. Every quote we provide includes all services—installation, removal of old flooring, moving and repositioning of furniture and appliances, and cleanup—so you know exactly what to expect. We also offer competitive pricing on our premium, USA‑made flooring products and provide special discounts for larger projects, referrals, and seasonal promotions. Because every home and project is unique, we take the time to create personalized estimates based on your specific needs, flooring choice, and square footage. Our goal is to ensure you get the best value for your investment—high‑quality materials, expert installation, and long‑lasting results—without surprise costs along the way.
- What is your typical process for working with a new customer?
At Transitional Flooring Professionals, we follow a simple, customer‑focused process to ensure every project is smooth, stress‑free, and enjoyable: Initial Consultation – We start by discussing your needs, style preferences, budget, and project goals. This helps us understand exactly what you’re looking for. In‑Home Visit & Samples – We bring a wide variety of flooring samples directly to your home so you can see how different options look with your lighting and décor. Personalized Estimate – After taking measurements and assessing the space, we provide a detailed, all‑inclusive quote with no hidden fees. Scheduling & Preparation – Once you approve the estimate, we schedule the installation at a time convenient for you. We also walk you through what to expect before, during, and after the project. Professional Installation – Our skilled installers handle everything: moving and protecting your furniture, removing and disposing of old flooring, and installing your new floor with precision. Final Walkthrough – After the installation, we review the completed work with you to ensure everything meets or exceeds your expectations. Customer Satisfaction Follow‑Up – We check in after the project is complete to ensure you’re happy with your new flooring and answer any additional questions. Our goal is to make the entire experience easy, enjoyable, and completely worry‑free from start to finish.
- What education and/or training do you have that relates to your work?
At Transitional Flooring Professionals, our team is made up of highly trained flooring specialists and installers with years of hands‑on experience in the industry. Each installer has completed extensive training in proper installation techniques for hardwood, laminate, vinyl, and other flooring materials, ensuring that every job is done right the first time. We stay up to date with the latest flooring products, tools, and installation methods through ongoing education, manufacturer certifications, and industry workshops. Our knowledge of subfloor preparation, moisture testing, and precision cutting/finishing techniques ensures that your new flooring will not only look beautiful but also last for decades. By combining formal training with decades of practical, real‑world experience, we’re able to provide craftsmanship that meets the highest standards of quality and durability.