FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers can expect clear, upfront pricing with no surprise fees — every project comes with a defined scope so you know exactly what you're paying for. For seasonal services, we offer a 15% discount on Spring Clean‑Up and Mulch when you book in February, making early scheduling the best value.
- What is your typical process for working with a new customer?
I start with a short conversation to understand the customer’s goals, priorities, and any problems they’re trying to solve, then I visit the property to assess site conditions and talk through options in person. From there, I provide a clear scope of work, transparent pricing, and a recommended plan so the customer knows exactly what to expect before anything begins.
- What education and/or training do you have that relates to your work?
I have hands‑on landscape training, a BS in Mathematics, PMP‑based project management training, and 10 years of small‑business efficiency consulting — a combination that keeps my projects precise, organized, and smoothly executed from start to finish.