FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the scope of work, materials, and project requirements. We provide free inspections and detailed estimates so you know exactly what to expect before any work begins. There are no hidden fees, and any changes are discussed and approved in advance. We may offer seasonal promotions or discounts when available.
- What is your typical process for working with a new customer?
We start with a free inspection to understand your needs and assess the property. After the inspection, we provide a clear explanation of our findings and a detailed estimate. If insurance is involved, we help guide you through the process and answer any questions. Once approved, we schedule the work, complete the project efficiently, and perform a final walkthrough to ensure everything meets expectations.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in the roofing industry and stays up to date with current installation standards, safety practices, and building codes. We continuously train on proper inspection methods, materials, and manufacturer guidelines to ensure quality workmanship on every project.