If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
As a second-generation, family-owned and -operated exterior remodeling company serving the area since 1987, Richmond Exteriors knows what Indianapolis, IN, homeowners and business owners need to enhance their property’s beauty, energy efficiency, and protection against the elements. When you partner with Richmond Exteriors, you can expect to be treated like family and receive the top-quality remodeling products, world-class customer service, and expert installation.
We bring decades of hands-on experience to every project, so you feel confident from the first conversation to the final inspection. Our team shows up prepared, communicates clearly, and delivers work that stands up to Indiana’s toughest weather.
Overview
Hired 83 times
19 similar jobs done near you
Background checked
100 employees
39 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Susan W.
May 28, 2026
•
From Google
Richmond Exteriors replaced a section of wooden fencing that was about to collapse. Many contractors would have considered this "too small" of a job but Richmond took it on and I really appreciate it!
Richmond Exteriors's reply
Thank you for the review Susan! We always try to accommodate every customer, no matter how big or how small! We are glad we got it all fixed up for you. Thank you for choosing Richmond. Please keep us in mind for any future exterior remodeling projects!
Irene B.
Jun 23, 2026
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Hired on Thumbtack
Felt quote was high, but waiting on a couple of other estimates. Will get back with him one way or the other once I look at all estimates.
Details: Home • Replace fence or gate • Aluminum • 100 - 150 feet • Under 4 feet • No fence obstacles exist in the work area
Fence and Gate Installation
Chad B.
May 2, 2026
•
From Google
I called Richmond Exteriors for some repair work on a couple gutters on our home. They were very helpful on the phone and someone come out the very next day give an estimate..Thomas was very courteous, friendly and knowledgeable. I showed him the 2 areas where there were issues and he did a walk around of the house to see if there may be any additional concerns. Thomas gave me an estimate and was able to do a digital contract within minutes. The next day I was contacted and they set up the repair date 3 business days later.
cheryl T.
Apr 24, 2026
•
From Google
I had a privacy fenceinstalled by another company, the fence was to far inside the property line and the other company wanted to charge me to change it. I call Richmond exteriors and received amuch better price Great communication and Excellent work. They also installed a vinyl chainlink fence in my front yard . I am going to have them do more work on my front porch and steps . I highly recommend this company
Richmond Exteriors's reply
Hi Cheryl, I am sorry that the company you used before wouldn't move the fence they installed for you but we are very happy that we could accommodate your needs. We are glad it all turned out looking great out there. Please reach out to us when you are ready to move forward with your next project!
Norma E.
Apr 24, 2026
•
From Google
Im very pleased with my fence. Associates were courteous and professional. A job well done. I would and will recommend Richmond.
Credentials
Background Check
Evan Richmond
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Richmond Exteriors sometimes offers seasonal discounts
What is your typical process for working with a new customer?
1. Initial Customer Consultation
-Introduce ourselves and our company.
-Discuss concerns and pain points.
2. Property Inspection & Walkaround
-Identify issues and educate the homeowner.
-Walk the property with the customer
-Take photos and document findings.
-Show the customer any damage or deficiencies.
-Explain why the issues exists
3. Solution Presentation
-Present the best solution
-Review inspection findings.
-Explain recommended scope of work and timeline
4. Pricing & Proposal Review
-Present the proposal.
-Review: scope of work, materials, warranty, project timeline and investment.
-Explain financing options
5. Contract Execution
-Complete and sign contract.
-Collect deposit if required.
-Verify contact information.
-Confirm color and material selections.
6. Project Handoff & Material Ordering
-Submit signed contract to production team.
-Order materials.
-Obtain permits if required.
-Notify customer of expected timeline.
7. Pre-Installation Communication
-Confirm installation date once the materials are received.
8. Installation
-Material delivery.
-Site preparation and protection.
-Install Project.
9. Final Inspection & Customer Walkthrough
-Review completed work with homeowner.
10. Final Payment & Project Closeout
-Collect final payment.
-Deliver warranty documents.
-Provide maintenance recommendations.
-Request a Google review.
What education and/or training do you have that relates to your work?
We have been in business for 39 years with hundreds of years of combined exterior knowledge.
