FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Leasing fee is 1/3 of 1st months rent (if unit is under management), and 50% if we don't manage the unit. Management fee is 6-10% of gross rent collected, based on portfolio size. Management fee covers inspections, valued at roughly 1% of gross rents (2 semi-annual inspections). We will also perform in-house maintenance at $45/hr
- What is your typical process for working with a new customer?
Our first step is meet with the owner and understand the owner's properties, tenant situation, and overall property management needs. If the owner decides to have us manage the property, we will email our property management agreement and owner-property information form for the owner to review and e-sign. Then we will onboard the owner, property and tenants into our system and processes. This will include setting up the owners bank account and portal to receive rent electronically have access to reports, giving the tenants a welcome letter and orientation for how to pay rent and raise maintenance requests. We perform an initial inspection for all new properties, addressing any immediate issues with the property, and identifying potential improvements to bring to the owners attention.
- What education and/or training do you have that relates to your work?
Bachelors degree in business from Indiana University. 15 years experience investing in real estate, including properties in Jeffersonville and Clarksville. Our company has been in business for 1 year, with 9 units under management as of June 2024