FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Auravex Gutters, we believe in honest, transparent pricing. Every estimate is detailed so you know exactly what you're paying for—materials, labor, and the scope of work. We never use high-pressure sales tactics or surprise fees. While we may not always be the lowest price, we focus on delivering lasting value through quality materials, experienced in-house installers, and industry-leading warranties. Financing options are also available for qualifying customers.
- What is your typical process for working with a new customer?
Our process begins with a free on-site inspection. Using a drone, we perform a comprehensive aerial inspection of your gutter system and roofline to safely identify any issues that may not be visible from the ground. We then walk you through our findings, discuss your concerns, and recommend the best solution based on your home's specific needs—not a one-size-fits-all approach. You'll receive a detailed, transparent estimate that clearly outlines the recommended work, materials, and pricing. Once approved, we'll schedule your project, keep you informed throughout the process, and complete a final quality inspection to ensure everything meets our high standards. Every project is backed by our workmanship and manufacturer warranties, giving you confidence long after the job is complete.
- What education and/or training do you have that relates to your work?
Our team specializes exclusively in gutter systems. Every installer receives hands-on training in proper installation techniques, water management, safety, and customer service. Because we focus solely on gutters, we've developed the experience and attention to detail needed to solve drainage issues correctly the first time. We never subcontract our work—every project is completed by our trained in-house team.